Good consumer service is crucial to success in business; will be certainly nothing high-tech about helping customers get exactly what these people need. But technology can make the method easier and even more efficient.
For the majority of small businesses, buying information technology (IT) will pay dividends within more ways than one. Not merely can technology help companies establish a corporate identity and lower the cost of doing business, this can also assist level the enjoying field.
The Dell/National Federation of Self-employed Business (NFIB) Small company Excellence Award, founded in 2004, honors small enterprises that transfuse the spirit regarding innovation and use IT to further improve typically the customer experience.
Think big, win large
The winner are getting $30, 000 in technology and specialist services from Dell; a Day together with Dell program with Dell executives, which include Michael Dell, to share best enterprise practices; a very long time regular membership to NFIB; in addition to other prizes. Nine other companies will certainly receive a Dell Latitude notebook plus a one-year account to NFIB. hirevue questions for the 2006 award are:
• AMAD Logistics, a good international freight forwarder and logistics company.
• DataCert Inc., a fast-growing supplier of electronic invoicing and corporate lawful spend-management solutions.
• Errand Solutions, which supplies customized errand-running and concierge services as an employee benefit and customer relationship enhancement to health treatment, hospitality, residential home and corporate companies.
• Harrison’s Roof structure Truss, L. L. C., a producer of engineered wood made roof and floor trusses.
• Mini Technology Services Incorporation., which develops plus manufactures electronic items.
• National Association of System Managers Inc., provides a new 24-hour, Web-based consumer portal through which clients can monitor service calls plus on-site parts safe-keeping.
• Ntelicor D. P., an information-technology consulting and staffing requirementws firm.
• Pipal Research Corp., a team of strategists and investment lenders who provide research and analytical services.
• Sew Exactly what? Inc., a theatrical drapery manufacturer plus custom sewing service.
• TRS Consultants Inc., a a comprehensive engineering and construction management firm.